Usability of Environments

Good design of built environments empowers people to take decisions on orientation quickly and easily – where they need to be going and how to get there.

Such ease of use takes more than the design and placement of a signage system. The building itself, the materials used, lighting, acoustics, colour and contrast – all play a role, all must be considered.

Perceive – understand – decide: effortlessly

Good design is effortless for the user. To implement such an effortless experience careful design planning early in the project is required, a transdisciplinary design team and the time to understand user groups and their requirements. And then create a feel-good environment.

is-design combines the experience from information design, product design, user interface and interaction design. This holistic approach has resulted in a whole new field of design:

User experience design for the built environment.

Alan Cooper on the origin of his "Personas-Model":
www.cooper.com

Essay by Don Norman on Ad-Hoc Personas and Empathetic Focus: www.jnd.org